The Case Management Academy

As healthcare leaders, we understand case management's critical role in person-centered and equitable healthcare.

The Case Management Academy (CMA) gives case managers the tools they need to provide the best possible care to patients. Through 10 in-person and online workshops, participants receive advanced-skill training and research-driven care practices in a collaborative learning environment.

Join the next CMA cohort on October 18 – December 20, 2024! You can sign up for our next cohort by emailing our team below.

High-Quality Learning for High-Quality Care

CMA is a supportive, comprehensive, interactive case-management training program designed to help case managers provide high-quality, person-centered care to their most complex patients.

 

In-person & Online

10 Weeks, 3 Hours Per Week, 1 Hour of Homework Per Week

$2500 per person

 

Empower Your Case Managers With

Transformational Learning

Our practical, results-oriented training inspires your case management team to reach their full potential. CMA’s courses are also highly interactive, allowing case managers to learn from each other and share their own experiences. CMA covers a wide range of topics, including:

Team Collaboration

Technical Skills

  • The Art and Science of Closed-loop Referrals

  • Warm Hand-offs

  • Cross-sector Coordination

  • Systematic Care Reviews

  • Patient-centered, practical documentation

  • Effective Case Management Using Telephone, Video or In-person

  • Safety, Boundaries and Other Considerations in Field Work

  • Caring for Ourselves: Boundaries and Preventing Vicarious Trauma

  • High Touch Case Management: Core Philosophy, Principles and Practices

  • Motivational Interviewing: Practical Applications

  • Trauma-Informed De-escalation

  • Effective Help for Social Determinants of Health (SDOH)

  • Mitigating our Biases; Lowering Stigma

  • Helping People with Addictive Disorders

  • Helping People with Severe and Persistent Mental Health Conditions

  • Helping people with Traumatic Childhood

 

Upcoming Dates

NEXT SESSION STARTS: OCTOBER 18, 2024

Group of students with laptops

The next Case Management Academy starts Friday, October 18, 2024 for 10 weeks, excluding the Thanksgiving holiday.

Sessions meet every Friday from 9am-12 pm PST. The first session is held in-person and remaining sessions are held via Zoom. See the schedule below.

  • Friday October 18th 9:00am - 12:00pm PT, in person: Introduction to The Case Management Academy

    Friday October 25th - 9:00am - 12:00pm PT,
    on Zoom:     Clinical Foundations of􏰀 High-Touch Case Management

    Friday November 1st - 9:00am - 12:00pm PT, on Zoom: Equity: How to Be, How to Think, What to Say

    Friday November 8th - 9:00am - 12:00pm PT, on Zoom: Substance Use Disorder 101

    Wednesday November 13th 10:00am - 11:30am PT, on Zoom: Reflective Supervision for leaders, managers, and supervisors

    Friday November 15th - 9:00am - 12:00pm PT, on Zoom: Mental Health 101

    Friday November 22nd - 9:00am - 12:00pm PT,
    on Zoom:     Complex Medical Care Coordination 101

    No workshop November 29th
    Friday December 6th - 9:00am - 12:00pm PT, on Zoom:     Empathic De-escalation

    Friday December 13th - 9:00am - 12:00pm PT, on Zoom: Inspiration and Thriving in Our Work and on Our Teams

    Friday December 20th - 9:00am - 12:00pm PT, on Zoom: Sustain our new ways of being, thinking, and conveying with our clients, our teams, and ourselves

 
 

Meet the Team

CMA's courses are designed and taught by experienced healthcare leaders and former case managers who are passionate about helping their colleagues succeed.

 

Holly Hughes, FOUNDER & FACULTY

Holly Hughes (she/her) is a behavioral health clinician with over 20 years of experience. She is the CEO of HH & Co. and offers clinical supervision and consultation. She understands the fact that case managers work with people who experience stigma and inequities, making the job supporting them complex. Her values were shaped from being a case manager at San Francisco General Hospital and working on a spectacularly collaborative team. She wants to support others in staying inspired and empathic in the day-to-day work.

Vanessa magee, FACULTY & CONTENT CONTRIBUTOR

Vanessa Magee (she/her) is the Director of Clinical Operations at HH & Co. and serves as a co-facilitator for the Case Management Academy. Vanessa enjoys working with youth, families, and couples and has held various roles as a case manager and medication aide in hospitals, home care agencies, and hospices. She is adept in treating substance use disorder and trauma and offers warm, consistent support, understanding the journey is rarely linear. Specializing in therapy treatments such as cognitive behavioral therapy and EMDR, Vanessa supports clients with navigating life transitions, depression, anxiety, and relationship struggles.

ISABEL CORSER, DIRECTOR OF SPECIAL PROJECTS

Isabel Corser (she/her) is the Director of Special Projects at HH & Co. and expertly handles the logistics for consulting projects and workshops. She also is the go-to content collaborator. Isabel believes in incorporating therapeutic practices into everyday life and making these skills accessible to everyone. Before her role at HH & Co., Isabel worked in the University of California, Berkeley’s Micro Lab, a lab that bridges research between the business school and psychology department, as a Domestic Violence Legal Advocate in Santa Cruz, and as a project coordinator. 

 

More Than A Program, It’s A Community

With CMA you get the opportunity to learn from industry experts, meet like-minded professionals and build lasting, beneficial relationships. All academy graduates receive:

  • Lifetime access to a resource-rich online learning platform

  • Access to the larger CalAIM-ECM case management community

  • Consultation to supervisors and other organizational leaders on supporting ECM and other case managers within the system